FAQs
Where do you ship to
At the moment, we only ship to the UK and provide a fast 2-3 working day delivery or available for store pickups: Arch 9 Water Lane, London NW1 8JY
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Delivery time is usually 2-3 working days with Royal Mail.
Can I change or return my item?
If you want to change a product into another model etc., please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 14 days after you have received your package, as long as the item has not opened.
Do you have a store
Yes we have a physical store in Camden, come and visit us at Arch 9 Water Lane, Hawley Wharf, Camden, London NW1 8JY
Are all your products authentic?
Yes! We guarantee that all our products are 100% officially licenced, sourced directly from official brands and distributors. Some items may be manufactured in different countries under the strict quality control of the original brands, but they are always officially licensed.
Are your products brand new?
Absolutely! All our products are brand new, unopened, and in their original packaging. We do not sell used, opened, or counterfeit items.